Book more quote visits, without more admin.

Flowtide qualifies every new enquiry through your form, replies straight away and follows up automatically, helping fill your diary with quote visits worth going to. Built for kitchen, bathroom and flooring fitters, and run from an app on your phone.

  • Respond faster to every enquiry, even when you miss the call
  • Follow up automatically until you get an answer
  • Win more opportunities without more admin
Request a free 15-minute demo See how it works

We'll call you to find a time that suits. No obligation.

Newly fitted kitchen with white shaker cabinets, glass-fronted wall units and a marble-effect worktop
Example: a new kitchen enquiry arrives already qualified, gets an instant text reply, and a survey is booked and confirmed for Thursday 29 October at 11am.

Where jobs slip away

You're good at the fitting. The trouble is everything that lands on your phone while you're doing it.

Newly fitted bathroom with a double vanity, large mirror, white wall tiles and a glass shower

  • Slow replies

    Homeowners usually ask a few firms for a price. The one that replies first and keeps in touch is often the one that gets the job.

  • Quotes that go quiet

    You measure up, price the job and send the quote. Then the week gets busy, nobody follows it up, and a good job goes cold.

  • Calls you can't take

    You can't pick up mid-fit. If nobody answers, plenty of callers don't leave a message. They ring the next fitter on the list.

How an enquiry becomes a booked survey

What you and your customer see, from first message to confirmation.

  1. Step 1: A customer sends an enquiry

    A short form on your website asks the questions you need: the service they want, their timeline and the property's postcode.

  2. Step 2: You're alerted instantly

    The alert lands on your phone, even when it's locked, with their name and details.

  3. Step 3: They get an instant reply

    Your reply goes out straight away, and every message is logged in one inbox.

  4. Step 4: Their survey is confirmed

    Once you book it, they receive the time and address automatically.

Illustration using fictional demo data.

Request a free 15-minute demo

Capture. Follow up. Book more.

From first enquiry to finished job, and beyond. Flowtide works in the background at every stage, so you can focus on the work.

  1. Stage 1: Enquiry received

    • Website form
    • Phone call or missed call
    • Text, WhatsApp or social message
    • Referral

    Every enquiry lands in one place, wherever it came from.

  2. Stage 2: Instant reply

    • A reply goes out straight away
    • Qualified through your form: service, timeline and postcode
    • You get a notification on your phone

    They know you've got their message and you'll be in touch soon.

  3. Stage 3: Follow-up

    • Friendly follow-ups
    • Answers to common questions
    • Photos of your past work
    • A nudge if they go quiet

    They stay in touch and start to trust you.

  4. Stage 4: Visit and quote

    • Site visit or measure-up booked
    • Confirmation and reminders by text
    • Quote sent from your phone
    • Quote followed up until you get an answer

    They're ready for the visit and it's all confirmed.

  5. Stage 5: Job won and done

    • Customer kept up to date
    • A thank-you when it's finished
    • A review request

    Job done, happy customer, more business.

  6. Stage 6: Repeat work

    • Past customers kept in touch with
    • Future projects followed up
    • Referral requests
    • A clear view of what's working

    They come back and recommend you.

Every job in one place

See every enquiry, visit and quote at a glance, on your computer or the app on your phone. You always know who needs a reply, who's booked in and which quotes need chasing.

Example screens with fictional demo data. Your system is set up with your firm's name, services and stages.

Working in the background

The jobs that slip when you're busy on site, handled for you.

  • Missed-call text-back

    Can't answer mid-fit? The caller gets a text straight away, so they're less likely to ring the next fitter on the list.

  • Automatic quote follow-ups

    Friendly follow-ups go out on a schedule you choose, until the customer gives you a yes, a no or a not yet.

  • Survey reminders

    Customers get a reminder before you arrive, so there are fewer wasted trips and no-shows.

What it means for your business

  • No enquiry lost or forgotten

    Every enquiry is captured and saved, even when you're busy on site.

  • Fast, professional replies

    Customers hear back straight away, which builds trust from the first message.

  • More quote visits booked

    Regular follow-ups keep you front of mind and move enquiries towards a visit.

  • Less admin, more jobs

    The chasing, reminders and updates happen for you, so nothing relies on memory.

  • Happier customers, more reviews

    Thank-you messages and review requests build your reputation and bring in referrals.

  • A growing pipeline of future work

    Past customers stay in touch for the next project, and you can see what's working.

See it working in 15 minutes

We'll show you an example system set up for a fitting firm, so you can see exactly how it would work for yours.

Request a free 15-minute demo

  1. Fill in the short form

    It's at the bottom of this page and only asks a few quick questions.

  2. We call you

    We'll ring you to find a time for your demo that suits you.

  3. Your 15-minute demo

    We take you through an example system, from a new enquiry coming in to a survey booked and confirmed.

  4. You decide

    We talk about how enquiries reach you now and what we'd set up. No obligation and no hard sell.

Questions you might have

Do I need a new website?

No. We add an enquiry form to the website you already have. You also get a link to share on Facebook, Instagram and your Google listing, or as a QR code on your van and paperwork. If you don't have a website, the link works on its own.

Will I waste time on enquiries that aren't right for me?

Your enquiry form asks a few quick qualifying questions, such as the service they want, their timeline and the property's postcode. You see the answers with every new enquiry, so you know which ones are worth calling first.

Do I need to be technical?

No. We set everything up, show you how to use the app, and look after it from then on. If something needs changing, tell us and we'll sort it.

Can my team use it on their phones?

Yes. The app works on iPhone and Android, and each person on your team can have their own login, so whoever's free can pick up a new enquiry.

Who owns my data?

You do. Your customer details belong to your business, and we only use them to run your system. If you ever leave, we'll export everything for you as a spreadsheet.

What do texts and calls cost to run?

Texts and calls are charged on usage, at rates set by the phone networks, so the cost depends on how many you send and receive. We'll go through the rates with you and agree how they're billed before anything starts, so there are no surprises.

How long does setup take?

Most set-ups are live within a few weeks. Once we've talked through how you work, we'll give you a date before we start.

Request your free 15-minute demo

Answer a few quick questions so we can tailor the demo to your firm, and we'll call you to find a time that suits.

  • We call you to arrange a time that suits
  • See an example system set up for a fitting firm
  • 15 minutes, no obligation and no hard sell

We'll use your details to arrange your demo. We'll only send you marketing emails if you tick the box. Read our privacy policy.

Flowtide Systems